Crate.tf

Crate.tf

Safety & Scam Prevention

Your safety comes first. Crate.tf uses Steam’s official trade offer system and automated bots to keep trading reliable. Use the guidance below to avoid impersonators, phishing, and off-platform scams.

How Crate.tf Trades Work

  • All trades are delivered via Steam trade offers.
  • We only trade through our official bot accounts.
  • You always review and accept the offer in Steam before anything proceeds.

Official Communication

  • We do not ask for your Steam password or Steam Guard codes.
  • We do not contact you first to “verify” or “unlock” your account.
  • We do not require you to install browser extensions or third-party apps.

Common Scams to Avoid

  • Impersonators: fake “Crate.tf staff” or “bot support” accounts.
  • Phishing: links that look like Steam or Crate.tf but are not.
  • “Verification” trades: requests to send items to “verify” or “check” your inventory.
  • Middleman/escrow scams: requests to trade through a third party.
  • Overpay promises: offers that are “too good to be true.”

Do / Don’t Checklist

Do

  • Only accept trade offers you initiated or expect.
  • Check the bot’s Steam profile carefully before accepting.
  • Use our official website to create trades.
  • Keep Steam Guard Mobile Authenticator enabled.
  • Report suspicious accounts immediately.

Don’t

  • Don’t send items to “verify” your account or inventory.
  • Don’t click unknown links sent by strangers or DMs.
  • Don’t accept trades that differ from the items/values you agreed to.
  • Don’t share your Steam login or guard codes with anyone.

How to Verify a Bot

  • Verify the trade offer came from a bot listed on our About Us page.
  • Check the SteamID and avatar match the bot list.
  • If anything looks off, cancel and contact support.

Account Security Tips

  • Enable Steam Guard Mobile Authenticator for at least 7 days to avoid trade holds.
  • Use a unique password for your Steam account.
  • Review recent logins in Steam if you suspect account issues.

What to Do if Something Feels Off

  • Cancel the trade offer.
  • Do not proceed with any request for verification trades.
  • Contact our support with the suspicious SteamID and a screenshot.